Q. How do your company control the product quality?
A: We have a well trained professional QC team, each production process will be strictly inspected and controled.
Q. Do you only produce hotel textile?
A: No, all of our products are suitable for hotels, but some products can be used in different occasions as well. For example, the towels, quilts, pillows we produced are widely used at home because of their good quality and high performance-price ratio .
Q.Can I mix order different models from your company ?
A. Absolutely no problem, MOQ for each model might be lower for mixed orders, but that depends, please feel free to contact us for further information.
Q: How can I get some samples?
A: It is our greatest honour to have the opportunity to offer our sampes to you. New clients are expected to pay for the courier’s cost,the samples are free. This charge will be deducted from the payment when the order is placed.
Regarding the courier’s cost: you can arrange a RPI (remote pick-up) service upon Fedex, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.
Q: Can your factory print or emboss my logo on the goods?
A: Yes, we can print or emboss the hotels logo on the goods or packing box for patent protection purpose, a letter of authorization shall be provided for the logo. We usually produce goods based on customer’s samples, picture, logo and sizes etc. detail information design for customers.